Cookie Policy
Last Updated: 8 October 2025.
1) Overview
This Cookie Policy explains how Marafei Information Technology Co. (“we”, “us”) uses cookies and similar technologies on marafei.com to understand usage, improve performance, and manage measurement and tags.
2) What are cookies?
Cookies are small text files stored on your device when you visit a website. We may also use similar technologies (e.g., tags) for performance, analytics, and tag management.
3) Why we use cookies
We use cookies and similar technologies to:
- Understand usage and improve performance.
- Run aggregated analytics and measurement using Google Analytics 4 (GA4) (e.g., pages visited and session duration).
- Manage tags and performance measurement via Google Tag Manager (GTM).
- Provide security and user-experience improvements via trusted providers (e.g., Invisible reCAPTCHA, Mouseflow, Freshdesk).
4) Categories of cookies and similar technologies we use
(a) Strictly Necessary
Used to operate and protect the site and prevent automated abuse (e.g., bot protection).
(b) Analytics
We use Google Analytics 4 (GA4) to understand usage trends in an aggregated manner. Use of this service is subject to the provider’s terms and policies.
(c) Tag Management
We use Google Tag Manager (GTM) to manage tags and measure performance. Starting April 2025, GTM containers equipped with Google Ads/Floodlight tags may automatically load the Google tag before sending events, in line with platform updates.
(d) Advertising & Off-site Remarketing
We may use Google Ads (including remarketing) to show our messages outside our website based on prior interactions, in compliance with advertising policies, with ad personalization controls available in user settings.
We do not display third-party ads on our website pages.
(e) User Experience Optimization
We use Mouseflow to improve user experience through heatmaps and session recordings on specific pages.
(f) Support Services
We use Freshdesk to manage support tickets and inquiries.
(g) Maps/Location Functions
We may use Places/Maps Platform for geolocation-related features.
5) How to control cookies
- You can manage cookies via your browser (allow/deny/delete).
- You can limit analytics measurement by adjusting cookie settings or using available opt-out tools.
- Cookie preferences are managed through the user’s browser.
Disabling certain cookies may affect site functionality or the quality of your experience.
6) Changes to this Cookie Policy
We may update this policy for technical or operational reasons and will post updates with a revised “Last Updated” date.
7) Contact
For questions about this Cookie Policy:
- Email: [email protected]
- Contact page: marafei.com/contact-us/
- Phone: +966-500526869